Caribou is not currently taking new orders while we look for a new home - stay tuned for more information in the coming months.
To read the full letter, visit our Facebook page.
For our outstanding obligations to our wonderful photographers ::
1 :: all of the negatives we are currently holding for our photographers will be invoiced + shipped back during the month of January! If you have changed your mailing address since you have last used us, please let us know to ensure you receive your package in a timely fashion. Once payment is received, we will add your order to our shipping queue. For clients who have already paid for shipping, your orders will be shipped first. If we do not receive payment within 30 days of your first invoice, we will sadly have to discard of any negatives that remain in our space (automatic emailed reminders will be sent just in case you don't receive the first one!).
2 :: some photographers have outstanding gift cards or credit with us. Have no fear, as we will still be honouring those for as long as deemed necessary, meaning that we will accept your orders at any time, with our current pricing, until your credit is used up! Hurrah! :)
3 :: this may be obvious, but we will no longer be accepting new orders while we look for a new home!
We do know that some of our wonderful clients will have film that simply cannot wait, and we aren't aware of many (really - ANY!) other Canadian film lab who's work we trust. We have many US friends who run very reputable labs south of the 49th - we HIGHLY recommend the following ::
Little Film Lab (California)
Indie Film Lab (Alabama)
All are run by a dedicated team of film lovers, like ourselves, and we know all of them will take excellent care of you.
If there are any questions or concerns that we can address, please do let us know! We're always happy to help.
Chris + Tara + the Caribou Film Lab team